Privacy Policy for Chokes & More

Chokes & More ("we", "our", or "us") operates the Chokes & More mobile application and the website https://www.chokesandmore.com (the "Service"). This Privacy Policy explains how we collect, use, and protect your information across our mobile digital training services and online merchandise shop.

Information We Collect

We collect information to provide, maintain, and improve our services:

• Account Information: Name, email address, password, profile photo, and training belt rank provided during app registration.
• Training & Usage Data: Mat hours logged, technique completion progress, curriculum milestones, and favorite instructional videos.
• E-Commerce & Shipping Data: Name, shipping address, contact phone number, and order history when purchasing apparel or gear. Payment card details are never stored directly on our servers; payments are processed securely by authorized payment gateways.
• Device & Technical Data: Device model, operating system version, unique device identifiers, IP address, and crash logs collected automatically to maintain app and website stability.

How We Use Your Information

We use the collected information for:

• Providing access to training curriculums, video instructionals, and user accounts.
• Processing, fulfilling, and shipping physical apparel and gear orders.
• Tracking your personal training hours and belt progression.
• Sending essential order confirmations, service updates, security alerts, and technical support notices.
• Detecting and preventing technical glitches, fraud, or terms violations.

Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers strictly necessary to deliver the Service:

• Google Play Services / Firebase: For mobile user authentication, cloud hosting, crash reporting, and analytics.
• E-Commerce & Fulfillment Partners: For apparel orders, customer shipping details are processed in partnership with our official merchandise and logistics partner, Kano Kimonos (Kano Co Limited), solely to fulfill and ship your physical orders.
• Payment Processing: Handled entirely by secure third-party processors (Google Play In-App Billing for mobile subscriptions, and certified PCI-DSS payment gateways for physical store orders).

Data Security and Retention

We implement industry-standard encryption and security measures to protect your personal data. We retain your personal data only as long as your account is active, as required to fulfill purchases, or as needed to comply with legal tax and accounting requirements.

Account and Data Deletion

You have the right to request the deletion of your account and all associated personal data at any time. You can request deletion directly within the mobile app settings or by contacting us at: support@chokesandmore.com. Upon receiving your request, all personal information and training logs will be permanently removed from our databases, subject to any statutory retention requirements for past financial purchases.

Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13 without verifiable parental consent.

Changes to This Policy

We may update our Privacy Policy periodically. Any updates will be posted on this page with an updated revision date.

Contact Us

For questions regarding this Privacy Policy:
Email: support@chokesandmore.com
Website: https://www.chokesandmore.com